Job Description: We are seeking a highly skilled Conversational Designer to join our team in creating immersive AI character experiences. As a Conversational Designer, you will be responsible for crafting engaging and natural-sounding dialogue using linguistic techniques and conversational mechanics.
Responsibilities: Design and develop urn-based dialogue systems that simulate human-like conversations. Collaborate with cross-functional teams to establish preliminary processes and align on project goals. Contribute to strategic decisions, working with the Design, Product, and Executive teams to shape the direction of AI character experiences. Create end-to-end conversational flows with satisfying and novel core mechanics and dialogue loops. Give and solicit real-time feedback from other designers to continually raise the quality and craftsmanship of the product. Partner with PMs, engineers, researchers, content strategists, and QA to oversee the implementation of the user experience from product conception to launch, as well as post-launch design support. Quickly solve issues with your cross-functional leads, including user research, data science, and product management. Clearly articulate conversational design decisions to a vast set of internal stakeholders. Advocate for conversational design within the organization.
Minimum Qualifications: 5+ years of experience in conversational design, linguistics, or a related field. Portfolio that showcases your ability to design and develop engaging conversational systems. Experience with linguistic techniques and conversational mechanics. Strong understanding of user experience principles and human-centered design. Excellent communication and collaboration skills.
Preferred Qualifications: 10+ years of experience in conversational design, linguistics, or a related field. Experience with AI and machine learning technologies. Experience with dialogue management systems and natural language processing (NLP) tools. Familiarity with virtual reality (VR) and augmented reality (AR) technologies.
